At 11:20am on Tuesday 3 August 2021, Swisscom’s network went down for 45 minutes, according to Fing, a network monitoring service.
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The outage stretched across nearly all of Switzerland’s highly populated plateau as well as the most southern part of the canton of Ticino, affecting most of the company’s customers – see image below.
![](https://i0.wp.com/lenews.ch/wp-content/uploads/2021/08/Swisscom-outage.jpg?resize=687%2C400&ssl=1)
According to Fing, the network drop rate reached 71% of connections at its peak, affecting both fixed and mobile connections.
Swisscom is Switzerland’s largest telecommunications company with around 60% of the mobile market and 67% of broadband internet connections. It is 51% owned by the Federal Government, which means part of the company’s profits indirectly benefit taxpayers via dividends paid to the government as a shareholder.
According to the newspaper Le Matin, Swisscom suffered another major nationwide outage in March.
More on this:
Le Matin article (in French) – Take a 5 minute French test now
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